{"product_id":"99-lessons-learned-from-disney-to-improve-the-patient-experience","title":"99 Lessons Learned from Disney To Improve The Patient Experience","description":"\u003cdiv class=\"page\" title=\"Page 1\"\u003e\n\u003cdiv class=\"section\"\u003e\n\u003cdiv class=\"section\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\n\u003cdiv class=\"section\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\n\u003cp\u003e\u003cspan\u003eTurn to any page in \u003c\/span\u003e\u003cem\u003e99 Lessons Learned From Disney to Improve the Patient Experience \u003c\/em\u003e\u003cspan\u003eand you’ll discover Jake Poore’s best gems, tips, and lessons gleaned from nearly two decades as a Disney leader.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePatients expect great clinical outcomes, but service is the great differentiator — and it’s what patients will notice first and remember later on patient satisfaction surveys.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"section\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\n\u003cp\u003e\u003cspan\u003eThis book is your go-to resource and is packed from beginning to end with valuable tools you can use for daily inspiration, team meetings, rounding, and employee huddles to improve and transform your patient experiences.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jake Poore and Associates, LLC","offers":[{"title":"Default Title","offer_id":17105917313075,"sku":"9780998343402","price":29.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/4661\/7395\/products\/99_Lessons_Learned.png?v=1554985887","url":"https:\/\/jake-poore-and-associates-llc.myshopify.com\/products\/99-lessons-learned-from-disney-to-improve-the-patient-experience","provider":"Jake Poore and Associates, LLC","version":"1.0","type":"link"}